Lovisa
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Lovisa Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lovisa has 2.3 star rating based on 13 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful selection, No pros, Variety.
Cons: Terrible customer service, Bad management, Snippy customer service.Recent recommendations regarding this business are as follows: "Give a fake email address", "NOOOO", "Lovisa Jewellery", "Just be careful if leaveing messages bc mine was completely disregarded", "Watch yourself, overpriced everything".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lovisa has 2.3 star rating based on 13 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful selection, No pros, Variety.
Cons: Terrible customer service, Bad management, Snippy customer service.Recent recommendations regarding this business are as follows: "Give a fake email address", "NOOOO", "Lovisa Jewellery", "Just be careful if leaveing messages bc mine was completely disregarded", "Watch yourself, overpriced everything".
Most users ask Lovisa for the refund as a solution to their issues.
Review authors value the most Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Lovisa Reviews
"Franchiser"
Dear Sir/Madam Im a lady residing in Botswana,Gaborone interested to be a Franchisee of Lovisa. Most young people in my country love fashion & love jewellery...
"No receipt for my purchase."
Lovisa South AfricaTo get a receipt from Lovisa an email address is required. That is a breach of my privacy. User's recommendation: Give a fake email address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boksburg, Gauteng
Bad service
Preferred solution: Full refund
Cape Town, Western Cape
No receipt for my purchase.
User's recommendation: Give a fake email address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gaborone, Gaborone
Franchiser
User's recommendation: Lovisa Jewellery
Palm Coast, Florida
Ear Piercing
Yes took my child to Lovisa in Jacksonville Fl (Avenues Mall) for piercing & ask question about it the young lady that was working advise me she does the piercing so we would like to have it done ok she say just pick out the ones you want so when it was time for it do be done the whole piece (white part) she call her Manger who told her just get it out and then told her to go to another piercer for help the other lady advise that she didn't have it line up correctly the was that's why it got stuck, in her ear couldn't get out ending up going to the ER to get it removed. Called and email you'll with no RESPONSE from any one THAT'S NOT GOOD . REALLY NEED TO TRAIN YOUR EMMLOYEES ON THIS SERVICE IF YOU'LL GOING TO OFFER THIS .
User's recommendation: NOOOO
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never got paid when i worked there
Preferred solution: Apology
User's recommendation: Just be careful if leaveing messages bc mine was completely disregarded
Atlanta, Georgia
Refund
Preferred solution: Full refund
Las Vegas, Nevada
Terrible Management
User's recommendation: Watch yourself, overpriced everything
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No mention of return policy
- Variety
Preferred solution: Full refund
User's recommendation: NO NOT BUY
Cambridge, Cambridgeshire
Complaint
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Randallstown, Maryland
Order not received
I ordered a treadmill using affirm and never receive the order neither did I receive an email from the merchant. I have made several attempts to reach the merchant by email and calls, I keep getting error message stating the email does not exist and the phone number is not going through.
I can't reach the merchant. Again I checked online and noticed the name on the site I made the purchase is different what the name that pop up after I made payment. The name on the site is Viraista.
After making payment another name is showing as Lovisa. I have checked lovisa online is a jewry store that has nothing go do with treadmill
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sunnyvale, California
Unable to Return
Baldwin Park, California
Serious customer complaints
On Sunday 5/28/23 I was visiting Lovisa store in Canoga park ,California, Westfield mall
It was around 4PM and I was with my sister (she came from Germany)
She try to buy a ring and when we want to purchase the cashier said I dont have change and I said its not my problem
She said get the *** out of store or I have to call security
2 black girls very disrespectful and unprofessional
I try to call the district manager and his name is Gabriell and when he picked up the phone he said its a wrong number
I get his number from mall management
Try to call the main office but no one respond
Ill take this to next step with my attorney because this was a harassment and those 2 cashiers must be fired as soon including district manager
User's recommendation: Don’t visit this store at all
Sunnyvale, California
Return
There's money being withdrawn from my account and I haven't ordered any jewelry since last year!
Preferred solution: Full refund
Phelan, California
Exchsnge
User's recommendation: Very poor service and bad quality stuff
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Essen, North Rhine-Westphalia
Damaged items and store manager very bad attitude
Preferred solution: Apology
User's recommendation: Do not buy from Lovisa
Companies Similar to Lovisa
Swarovski
“LanieLou Jewery an online store on ETSY,FB appears to be fradulently using SWAROVSKI BRAND NAME LOGO for...“
Janvier Jewelers
“I went into the store today to sell some gold. The manager on duty did not even look at what I had and...“
Pandora Jewelry
“This manager at the Coconut Point Store in Estero FL was unfriendly to my friend and I the moment we...“
Kay Jewelers
“I bought my daughter some earrings and she's away in college. So I sent them and she didn't like it and...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.